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At Estilo Store, we understand the importance of customer satisfaction and strive to provide high-quality products. While we do not typically offer refunds or exchanges once a purchase is made, we do have a process in place to address any issues that may arise. If you receive a product with the wrong size or a defect, please reach out to us on our Instagram account estilostore.in to register a complaint. Our dedicated Quality Check team ensures that each product is thoroughly inspected before shipment, but we acknowledge that errors can occur. To initiate a refund, you will need to provide a video of opening the package to demonstrate the issue, as well as proof of purchase such as the order number and bill. Our team will respond to your complaint within 7 working days and work to resolve the issue promptly. If you are eligible for a refund, we will process the refund within 10 working days. In the rare event that the delivery status shows "delivered" but you have not received the product, please notify us within 24 hours to investigate further. Please note that failing to do so within the specified timeframe may impact your eligibility for a refund or support from our team. If you do not receive the refund within the expected timeframe, we recommend checking your bank account or contacting your bank for assistance, as processing times may vary. To return a product for a refund, please send it to our address in Mumbai, Maharashtra, at your own shipping cost.

How long will it take for my order to be delivered? An order placed is normally shipped within 1-3 business days. It takes 5-10 days or sooner for the order to be delivered which depends on your location. What is the price for the shipping? For Prepaid Orders The minimum amount of order is ₹200 Estilo Store provides free shipping on all orders above ₹999. For orders below ₹999 shipping fee of ₹50 will be applied. For COD Orders: Currently we are not having Cash on delivery. We recommend making prepaid payments to ensure your deliveries are contactless. What if my order doesn’t get delivered? Our courier partner will make three attempts to get your delivery to you. If they are unable to deliver the product, then a refund shall be credited to the source account via which the payment was made.

INFORMATION & DETAILS Estilo Store (“we”, “us”, “our”) immensely respect customer and site visitor’s (“you”, “your”, “yours”) privacy and ensure to not misuse or sell your data to any third party. When you make a purchase , as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your IP address in order to provide us with information that helps us learn about your browser and operating system. We do not and will not share the details with any third party. Email marketing: We may send you e-mails about latest offers and collection on our portal, only if you allow us to do so. You may, however, deny the permission or unsubscribe it later. CONSENT HOW DO YOU GET MY CONSENT? When you share your details in order to complete a transaction and place the order, it implies that you allow us to collect the data and use it for the same purpose when you revisit our website and place the order again. If we ever ask for personal data for other purposes such as marketing and customer research, we will directly ask for expressed consent, which you may also deny if you wish to. DISCLOSURE OF INFORMATION If ever required by law to do so or if you violate the terms of service, we may have to disclose the personal information.

If you have any doubt or query regarding the terms of services, privacy policy or the refund and exchange policy, contact us on our Instagram estilostore.in or email us at estilostorecontact@gmail.com

This website is operated by Estilo Store. Throughout the site, the terms “we”, “us” and “our” refer to Estilo Store. When you purchase a product from our website or visit the site, you engage in our “Service” and agree with the below-mentioned Terms of Service or (terms and conditions) including the privacy policy. The below-mentioned Terms and Conditions apply to all the users of our website including ‘without limitation users’ like browsers, customers, merchants, vendors and contributors of the content. Kindly read the Terms of Services before using our website. Accessing or using any part of the website means you agree to be bound by these Terms of Service. If you do not agree to all or any of the terms and conditions mentioned below, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. If any new features or tools are updated to the website, they shall also be subject to the Terms of Service. You can visit this page anytime to review the latest Terms of Services. We have the right to change or update any part of the Terms of Services by posting changes and/or updates to our website. You are responsible to check this page for changes. Your continued use of or access to the website after posting any changes means acceptance of those changes. YOUR ACCOUNT When using the website, remember to keep your account and password confidential to prevent unauthorized access. You are responsible for all activities on your account. Notify us immediately if you suspect any unauthorized use of your password. Please ensure accurate delivery details for smooth product delivery. Update your account information as needed. PRODUCTS We strive to accurately represent the product, but cannot guarantee exact color accuracy on all devices. Please review our return policy before making a purchase. Sales may be limited by region or quantity, and product quality may vary. BILLING AND ACCOUNT INFORMATION We may refuse any order at our discretion and limit or cancel quantities per person, order, or household. Restrictions may apply to orders under the same account, credit card, or address. We will notify you via the provided contact details.